Satisfaction Guarantee
We unconditionally guarantee all merchandise to be free from defects. Please contact us if you have a problem with one of our products. We accept exchanges and returns for 14 days from the original purchase date. Please note that returned items must be unopened.
If you would like to exchange an item and are within the U.S., shipping is complimentary (valid on Standard Shipping only.) In the case where a customer requests a second exchange, a standard shipping fee will be charged for the second exchange shipment.
Please note that International customers will be charged a standard shipping fee for all exchanges. That fee will be determined by country and order size.
All returns or exchanges must be sent to the following address:
WoodcraftsRus
3671 Midvale Avenue. Apartment #6
Los Angeles, California 90034
United States
Cancellations
Cancellations may not be made within 48 hours of a products scheduled ship date. |